Ordering Policy

Shipping fresh seafood is both an art and a science.

A few things to consider:

HOW TO ORDER. On our homepage, click on the Gift Certificate Ship Seafood tab to place an order online for next day seafood delivery anywhere in the continental USA. ALL GIFT CARDS ARE SHIPPED BY USPS AND TAKE ON AVERAGE 5-7 DAYS FOR DELIVERY. Note: For Saturday seafood deliveries, your credit card will be charged a separate $15 Saturday deliver fee and may not be available in all locations. Orders placed after 12 pm will be shipped the next day unless a later date is otherwise specified in the delivery date box in the shopping card. Except that all orders on Saturday or Sunday will be shipped on the following Monday for a Tuesday delivery again unless otherwise specified in the delivery date box in the shopping card. You can add any additional delivery instructions in the comments and notes section.

Order Gift Cards. Order Gift Certificates.

We accept VISA, Master Card, Discover, and American Express.

PRICING. Because Turner's Seafood sources and serves the absolute freshest catch every day, prices fluctuate based on what is available at any given time. Updated pricing is available on our website, www.turners-seafood.com, or by phone when you call to inquire and place an order.

EVERY PRODUCT IN THIS ONLINE STORE IS SHIPPED FRESH, NOT FROZEN.

The seafood in your order is ready for preparation. The sooner used the better! If you're not quite ready to feast, you may refrigerate the items for up to two days.

Exceptions:

Live lobsters should be cooked the day they arrive.

ALL SEAFOOD IS SHIPPED OVERNIGHT.

Our fresh prepared and raw seafoods are expertly packed in a durable cooler with cold packs to ensure all arrives in quality condition.

TWO DAYS' NOTICE IS IDEAL.

We strive to ship your order within one day of receiving it. Therefore, be sure to get your order in (and any changes to it) at least two business days prior to delivery.

WE TAKE ORDERS MONDAY - FRIDAY FOR DELIVERY TUESDAY - SATURDAY.

Keep in mind that Saturday deliveries cost more and are not available to all locations (see above). It's best if someone is available to receive the order immediately. If no one is there to receive the order, the delivery company will leave the package. Turner's can not be held responsible for stolen or spoiled food when the delivery has been made within the guidelines established by Fed Ex.

WHERE WE GO.

We deliver everywhere in the U.S. except Alaska, Hawaii and Puerto Rico.

CUSTOMER SERVICE AND RETURNS.

Questions? Something not quite right? Please contact our customer service department right away - within 24 hours of order delivery at 888.803.3060 or 978. 281. 8535.

SHIPPING & HANDLING. We will confirm specific shipping and handling fees when you order.